Clear Terms.
Better Projects.
No Surprises.

These Terms & Conditions explain the general rules that apply when you use the Vranexa website, request a quotation, engage us for a project or purchase an agreed digital service.

By approving a quotation, proposal, scope of work, invoice, project confirmation or other written agreement from Vranexa, you acknowledge the terms that apply to that engagement together with any project-specific terms stated in the approved documents.

Vranexa provides digital services that may include website development, application development, e-commerce, WordPress, Shopify, UI/UX design, branding, SEO, digital marketing, advertising, analytics, integrations, hosting support, security, maintenance and related services.

The exact deliverables, features, pages, platforms, integrations, timelines and support included in a project are defined by the approved quotation, proposal, package or scope of work.

Anything not specifically included in the agreed scope may be treated as additional work and may require a revised quotation, timeline or approval.

Prices displayed on the website are starting prices, package references or general estimates unless explicitly stated otherwise. Final pricing may vary according to project complexity, page or screen count, features, integrations, content, platform, timeline and other requirements.

A project price becomes confirmed after Vranexa reviews the requirements and the client approves the applicable quotation, proposal or invoice.

Unless a different milestone structure is confirmed in writing for a specific project, Vranexa uses the following standard project payment structure:

• 50% Advance Payment — required to confirm the project and begin work.
• 50% Final Payment — due after final approval and before live launch, final transfer, source-file delivery or complete project handover.

Work may be paused where a required payment is overdue. Final files, administrative transfer, production deployment or handover may be withheld until outstanding agreed amounts are received.

Applicable taxes, if any, may be added according to the invoice and applicable law. Any GST treatment should match Vranexa’s current registration and invoicing status.

Unless specifically included in writing, third-party charges are separate from Vranexa service fees. These may include domain registration, hosting, premium themes or plugins, licensed assets, payment-gateway charges, advertising spend, SaaS subscriptions, APIs, email services, stock assets or other external provider fees.

To help a project move efficiently, the client is responsible for providing:

• Accurate project requirements and timely decisions
• Required content, images, branding, product data or other materials
• Necessary account, hosting, domain, CMS or platform access
• Approvals and feedback within a reasonable timeframe
• Confirmation that materials supplied by the client may lawfully be used
• Payment of agreed invoices and third-party charges when due

Revisions are provided according to the approved package or project scope. A revision means a reasonable adjustment to work already included in the approved direction; it does not automatically include a new concept, new page, new feature or material scope change.

Requests outside the approved scope may be quoted separately and may affect the delivery timeline. Vranexa will seek approval before beginning chargeable out-of-scope work.

Delivery dates are estimates based on the agreed scope, available resources, timely client feedback and access to required systems or content.

Delays caused by late approvals, missing content, access restrictions, third-party providers, platform outages, new requirements or events outside reasonable control may extend the project timeline.

Vranexa may provide designs, staging links, previews, test builds or other materials for review. The client is responsible for checking relevant content, functionality, spelling, pricing, contact details and business information before final approval.

Once final approval is provided, later changes may be treated as new work or post-launch support.

Rights in final custom deliverables are transferred or licensed according to the approved project agreement after all applicable project fees have been paid.

Vranexa retains ownership of its pre-existing know-how, reusable methods, internal tools, frameworks, generic components and materials not created exclusively for the client.

Third-party themes, plugins, fonts, stock assets, software, APIs and other licensed materials remain subject to the terms of their respective owners or providers.

Vranexa may request permission to reference completed public-facing work in its portfolio, case studies, proposals or marketing materials.

Confidential information, private credentials, unpublished materials or information protected by a separate confidentiality agreement will not be intentionally published as portfolio material.

Many digital projects rely on third-party services such as WordPress, Shopify, hosting providers, payment gateways, analytics tools, advertising platforms, social networks, APIs or external plugins.

Availability, pricing, policies, approvals, outages, account restrictions and technical changes made by third-party providers are outside Vranexa’s direct control. Their own terms may also apply.

SEO, advertising, social media and other marketing services are influenced by competition, market conditions, budgets, algorithms, platform policies, website quality, offers and user behaviour.

Vranexa does not guarantee a specific search ranking, number of leads, sales, revenue, return on ad spend or other result unless an explicit written guarantee has been separately agreed.

Vranexa may assist with supported hosting, backups, security, maintenance, migration or website recovery according to the selected service and scope.

No website, server, software platform or security configuration can be guaranteed to remain completely error-free, uninterrupted or immune from every security threat. Third-party infrastructure and providers may also affect website availability.

Because digital projects involve reserved time, planning and custom work, cancellation and refund eligibility depends on the project stage, work already completed, committed resources and the specific written agreement for that project.

Completed work, approved milestones, purchased third-party services and work already performed may be non-refundable to the extent permitted by applicable law. Any eligible amount will be assessed against the agreed scope and documented project status.

Included support periods vary by package and are intended for issues covered by the agreed project scope. New pages, redesigns, new integrations, substantial content work, new functionality or third-party issues may require a separate maintenance plan or quotation.

Ongoing website maintenance, software updates, backups and security monitoring are not automatically included after the stated support period unless separately agreed.

Each party should take reasonable care with confidential business, technical and account information shared for the purpose of delivering the project.

Confidentiality obligations may also be governed by a separate NDA or written project agreement where required.

Vranexa services must not knowingly be used for unlawful activity, fraud, malware distribution, infringement, abusive content, unauthorized access, deceptive activity or other prohibited purposes.

Vranexa may refuse, suspend or terminate work where continuing the project would reasonably create legal, security, ethical or platform-compliance concerns.

Vranexa aims to provide professional services with reasonable care. However, digital systems and third-party platforms can be affected by outages, software changes, cyber incidents, compatibility issues and other factors outside direct control.

To the extent permitted by applicable law and subject to any project-specific written agreement, liability should be interpreted in light of the fees paid for the affected service and the nature of the issue. Nothing in these Terms is intended to exclude rights or liabilities that cannot lawfully be excluded.

A project or service may be paused or terminated where there is prolonged non-payment, material breach of the agreed scope or terms, unlawful use, serious abuse, repeated failure to provide required access or information, or another significant issue that prevents reasonable delivery.

Outstanding amounts for completed or committed work may remain payable according to the applicable agreement.

These Terms are intended to be interpreted in accordance with applicable laws of India. Any dispute-resolution or jurisdiction requirement should also be read together with the applicable quotation, invoice, contract or project agreement.

Where a dispute arises, both parties are encouraged to first attempt a reasonable written resolution before pursuing other remedies available under applicable law.

Vranexa may update these website Terms & Conditions when services, policies, business practices or applicable requirements change.

The latest version will be published on this page with the relevant revision date. Project-specific agreements already approved should be interpreted according to their own terms.

If you have questions about these Terms, a quotation, project scope, payment milestone or other commercial condition, contact Vranexa before approving the project.

Clear written confirmation helps both sides understand the scope, pricing, timeline and responsibilities.